Departures and Return
Return of vehicles from Monday to Friday between 8:00 AM and 10:00 AM. Delays will be charged at $ 75.00 per hour. The departure of vehicles will be between 14h and 16h from Monday to Friday depending on the time of the contract. No departure or return will be accepted on weekends and holidays.
Insurance
Full Canada / US insurance included in rates. Upon departure, the customer must leave a credit card deposit in the amount of $ 2,500 ($ 5,000 in the case of a diesel Class A), which will be taken from a credit card (Visa or Mastercard) and will be refunded if the vehicle is returned to its original condition.
Terms of payment
A deposit of $ 500 is required upon booking. The entire contract is payable on or before the day of departure. Payment options are cash, debit, Visa or Mastercard. All payments must be in Canadian currency.
Cancellation fees
No fees before 30 days. A $ 500 fee will apply if the cancellation is made within 30 days of departure. Full payment is required if the cancellation is made on the day of departure.
Required Fees
There will be a charge of $ 1.50 for the validation of your driver’s license as well as a $ 20.95 fee for biodegradable toilet paper and blue liquid for the toilet.
Included Equipments
Bedding and kitchen equipments for 4 people included in the rental. $ 25.00 per additional person.
Substitution
VR St-Cyr reserves the right of substitution for any similar vehicle of the same or higher class.
Early return
No refunds for returns before the scheduled date.
Licensed territories
Public roads in Canada and the United States only. The insurance is invalid outside these areas. No off-road tolerated.
Driver
The minimum age is 25 years old. The renter must hold a valid national driver’s license and proof of residence.
Towing
No vehicle, trailer or other towing is allowed, unless there is an agreement between VR St-Cyr and the lessee. In this case, the tenant must inquire about the laws in force in the province or country of his destination. It is the customer’s responsibility to comply with these laws. VR St-Cyr is not responsible for towing.
Animals
It is forbidden to bring animals. Anyone caught at fault will be fined $ 500.
Smoking
It is strictly forbidden to smoke in our vehicles. Anyone caught at fault will be fined $ 1,000.
Full propane / Full of gas
The rental vehicle comes with a full tank of gas and a full propane. It is understood that the renter must return the vehicle as well. If this is not the case, the total amount of fuel plus $ 50 will be charged. The same conditions apply for propane.
Clean
The rental vehicle must be clean when you return from your vacation. If this is not the case, a $ 250 fee will be charged.
Number of passengers
Very importantly, the number of passengers must not exceed the number of safety belts when the vehicle is moving. It is important to be attached at all times on the road.
Rental rates, policies and conditions are subject to change without notice.
By checking this box, the renter acknowledges having read these terms and conditions and agrees to respect them without exception.
